Cowboy Tooled Leather Western Bustle Back Recliner

I had waited two years to get to go furniture shopping in Forth Worth. I needed the big green light from my husband to go. I was so excited but also really didn’t know colors or leather/fabric to even get couches and chairs ordered. I went to a couple stores and was not inspired by what I was seeing on the floor or by the people working there. I was getting the feeling Fort Worth was not going to have any stores that felt right. And then…I walked into In To The West and was greeted by Kelly and Natalie and ask if they could help me with anything and if I would like a water or a beer or wine, after the last two stores a beer sounded perfect. I told them the rooms I was looking to buy for and we got down to business. First was the couches and chairs and once I decided on leathers I just knew I wasn’t going to be going to another furniture store. The showroom is so full of beautiful and unique furniture. I had the absolute best time. I bought a good bit off the floor and put orders in and then came back the next day and bought some more. I don’t think they thought I would get all the pieces I wanted to take with me in my car but I surprised them. They were all such a pleasure to work with Natalie, Kelly and the whole family. Natalie was great on checking availabilities and get dates orders would ship. She set up delivery for the large pieces to be delivered. I got it delivered less than a week after I bought it. Hector and his guy were so professional and very polite and friendly. They worked hard and assembled whatever needed assembly and cleaned up after themselves. They were great. Now the hard part of waiting for orders to come in. I will tell everyone that I know how cool In To The West is. One stop and I got everything I ever wanted to decorate my house. With the best customer service. How can you beat that. Thanks for the amazing experience. I will be back for sure. Kathy