The West was built on handshakes and good conversation.
Whether you’re furnishing a ranch home, a mountain place, or a city residence that still lives by Western standards, we’re here to help you choose with confidence. Use the form below, call us, or email our team—questions are welcome, and details matter. If you’re looking for a specific piece, comparing materials, confirming availability, or exploring a custom build, we’ll guide you quickly and clearly.
Most messages receive a response within one business day (often sooner), and if you prefer, we can schedule a design-forward phone consult to tighten your plan before you buy.
Send a Message
We keep your information private and only use it to respond to your request.
What We Can Help With
• Product questions (materials, finishes, dimensions, care)
• Styling guidance (pairing seating, tables, rugs, lighting, and décor)
• Delivery questions (timelines, white-glove service, access details)
• Order support (changes, tracking, and coordination)
• Custom furniture requests and special sourcing
• Trade inquiries (designers, builders, and hospitality)
What Happens Next
After you submit the form, our team reviews your request and replies with the fastest path forward—answers, recommendations, or next steps.
For the quickest help, include:
• The product name (or a link)
• Your ZIP code (for delivery context)
• Any measurements or photos that matter
Prefer a direct conversation? Call us during business hours and we’ll take care of it.
If you’d rather see materials and scale in person, you’re welcome to visit our Fort Worth location.
1410 N. Main St, Fort Worth, TX 76164
Hours: Mon–Sat, 10AM–6PM
Phone: (817) 332-3100
Email: stockyards@itwhome.com
*Appointments are recommended for design consultations.
FAQ
How fast will you respond?
Most messages are answered within one business day.
Do you offer design help before I buy?
Yes. If you want guidance on pairing pieces, scale, materials, or layout, we can help—start here or request a consultation.
Can I request a custom build?
Absolutely. Tell us what you’re trying to achieve, and include dimensions, inspiration photos, and your timeline.
Do you deliver outside Texas?
Yes—many orders ship nationwide. Include your ZIP code so we can advise on the best delivery path.
Where do I find my order number?
Your order number is included in your confirmation email. If you can’t find it, share the email used at checkout.
Can I change or cancel an order?
Contact us as soon as possible. If the order hasn’t entered production or shipment, we’ll help you navigate options.
What’s the best way to reach you?
For time-sensitive questions, call us. For product details or custom builds, the form/email (above) is ideal so we can keep everything organized.
Helpful Links:
• Free Design Consultation
• Custom Furniture Inquiry / Request a Custom Build
• Shipping & Returns
• About Us
• Blog (for materials, care, and buying guides)